Wednesday, 23 July 2014

Lingering DNS issues

If your DNS service provider hasn't yet updated their records, you'll still be seeing our "We're moving" message on the old server, as it's been left switched on but idle while the new one beds in.  We're also getting some email bouce-backs while the DNS records for our email server propogate too, so if you're not getting notifiactions, be patient and they should clear up.

Meantime, if you're still not able to get in, and I believe there are a dwindling number of you, try any of the below if you feel comfortable with fiddling round in your settings:

1. Turn off your router and leave it off for half an hour, or more if you can manage it without getting all twitchy. That might force your router to update its own cached DNS records if it has them.

2. Go into your router’s settings and change one of the DNS server IP addresses to taking care to note down the previous number before over-writing it. Save changes and reboot the router.

3. Go into your computer’s settings, bring up the properties of your network card (wired or wireless), and in the Internet Protocol Version 4 (TCP/IPv4) properties, click Use the Following DNS Server Address and enter and click ok to save.

I’ve been deliberately vague with how to get into your router and network card’s properties because if you don’t know how to do that, you probably shouldn’t be mucking about in there. I don’t mean that in a condescending way, but if you were to cock something up, you might disconnect yourself from the internet completely. Also, I have no idea what hardware you’re running, so vague is probably more use anyway BTW – is one of Google’s own DNS servers, so is a very good backup to have anyway. If Google don’t update regularly, I don’t know who will!

Good luck, and see you on the forums soon :)


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