Wednesday, 16 October 2013

It makes the time go SO sloooowlllyyyyy....

We're having the occasional incidence of the forum software going mental and hogging all the bandwidth and memory, which we're working on with support to try & fix.  It's happening around once a week at the moment, lasting only a few minutes at a time.  As I write this though, it seems to be coming out of the grand mal, but is still a little slow.  It should shake it off soon, and rest assured we're working to try & get it sorted ASAP.  It's preventing me from posting a review at the moment!

UPDATE: Some server settings have been changed to prevent overloading, so now we watch and wait.

UPDATE II: The server has gone down due to a crisis in faith.  Tech Support are on it, and we're hoping to have it back up again shortly after a good talking to.

UPDATE III: The server has gone down again, but luckily(?) just after we enabled some logging options to give us a clue as to why it is happening.  Fingers crossed we'll get some info back from it when it is rebooted.

UPDATE IV: We're spotting a pattern in the timings of these crashes, and have made our hosts aware.  As soon as we can we'll reboot the system and begin diagnostics.  I'll be turning off the board for a few minutes to repair the open tables, so don't worry if some minor settings get changed or something goes missing.